Say hello to Claire Carrington, our housekeeping manager, who is now into her seventh year at The Carlton. Claire leads a very busy team of five room attendants. Between them, this team deliver the high standards in room servicing and cleanliness, that all our guests receive, in bedrooms and public areas.

Since January this year, Claire and the team have looked after nearly 10,000 hotel guests. That’s a lot of linen changes! Thank you, Clare.

Why do you enjoy working at The Carlton?

I like the team spirit at The Carlton. And because I am very proud of my team’s work, it is very rewarding, especially when we get positive guest feedback.

What keeps you in the hospitality business

I have always worked in the tourism industry, since first leaving school. I love making our guests comfortable. I am a trained chef as well as turning my hand to waiting on tables. But the housekeeping role is the one I prefer. It suits my work-life balance for sure.

Tell us how you relax

I relax most at home, whether it’s watching TV (my favourite program at the moment is Gogglebox) or in the bath with a large glass of red wine. If I am off, I try and get to a local pub or live music venue to listen to a band gig.

What do you think of Ilfracombe, and do you enjoy living here?

I really enjoy the North Devon area and Ilfracombe. The natural beauty of the area is just so stunning. Like everywhere and in many other towns, we have our issues, many of which are a result of the pandemic. The Ilfracombe community spirit really makes up for anything negative.

Food preferences. What is your favourite dish on our menu? What do you enjoy eating at home?

Well, I enjoy eating in the hotel’s Brasserie from time to time with friends, and right now the Venison dish is right up my street! At home, I am getting into slow cooking, and enjoying trying new recipes and ingredients. It’s great to get home and know supper is nearly ready!

Tell us a secret about you.

I am a feline fan, a secret cat lady. And have just taken over the responsibility for a four-year-old cat called Ollie, which I’m enjoying.