The Carlton Hotel Is

Staying Safe

The Carlton has always gone above and beyond with our measures to provide a safe hotel environment for guests and staff alike. These measures are ongoing and under constant review in accordance with customer sentiment, best industry practice, and UK government guidelines.

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A Safe & Enjoyable Hotel

The Carlton | Best in Class Measures

Despite legal restrictions being lifted, everyone at The Carlton is determined to play their part in reducing the transmission and risk of spreading viruses like Covid and Norovirus.

The Carlton is well placed for the roll out of such safety measures. With large and airy public areas, coupled with our pre-pandemic investment and refurbishment, you can stay safe in North Devon. Even the small things, like fully tiled bathrooms in your room and sensor / touch free taps and hand dryers in public toilets now mean more than anything.

Our upgrade extended behind the scenes too, with renovations to the kitchen and other service areas, which has helped us in maintaining and managing a safer working environment. Our Risk Assessments are reviewed frequently and updated as required.

We’ve been consistent in training our team and encouraging best practice. All the team have annual and regular online and face to face training and coaching, which has included specific virus-related modules.

If you have any questions or concerns please do call us on 01271 862446 or email us on

Safety Changes We Have Made

We have always encouraged guests to book ahead – both for rooms and dining. That way we can plan our resources and better meet your needs in a safe manner. Reservations can be made ahead of arrival or at front desk, via email, phone or during your stay.

Why not download our app for up to the minute information, menus and advice?

Hand sanitisers are still in situ, please use these for your comfort and that of other guests.

Bedroom Service

Bedroom cleaning is daily, and in room cleaning takes place whilst you are out of your room, and the team can access your bedroom without being disturbed. If you prefer to clean your room or require any further supplies let us know and we can arrange this.

Finally, please do make use of all of our 300m2 of space in our ground floor lounges and enjoy the hotel space with social distancing measures.

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The Carlton Hotel

Runnacleave Road, Ilfracombe, Devon, EX34 8AR

Contact Info
(01271) 862446

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